eLearning Terms and Conditions

Access to Courses

We will endeavour to allow uninterrupted access to your eLearning material, but access to the courses may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute or remove without notice any information in the material from time to time.

Single Course Purchases:  You will have access to the courses you have purchased indefinitely from the date of purchase.

Organisational Purchases:  Organisational access codes will be valid for a period of 12 months from the date of code activation.

Offers or Discounts: Where offers or organisational access codes are provided, these are for use and distribution solely via internal systems and should not be published online or publicly available. Should these codes be made available generally or online, Secret Compass reserve the right to suspend use of the organisational code and the organisation will not be due refund or compensation should their user limit be reached due to fraudulent use of the access code.

Secret Compass reserves the right to terminate access to the courses should course payment fees not be received, should fraudulent use of a student login be suspected, and should any of these terms be violated by a student. In such circumstances, the student would not be eligible for refund or compensation of any course fees.

Intellectual Property/Copyright

The copyright in the material contained in the courses, together with the design, text and graphics and all software compilation belong to Secret Compass. All rights are reserved. None of this material may be reproduced or redistributed without Secret Compass’s written permission. Course content, with the exception of Handout materials may not be downloaded, printed or otherwise recorded. 

If you download the course Handout material from our site, all the material and data are deemed to be licensed to you by Secret Compass, for your personal, non-commercial use only. Secret Compass does not transfer either the title or the intellectual property rights of the course and Secret compass retains full and complete title to the courses as well as all the intellectual property rights therein. You may not sell, redistribute or reproduce or convert any of the material. Secret Compass owns all trademarks and logos and you may not copy or use them in any manner.

Exclusions of Liability

Secret Compass will use reasonable endeavours to ensure that the data in the courses is accurate at the point of course upload. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained in the courses. We do not guarantee that the material will be fault free and do not accept liability for any errors or omissions. Although Secret Compass aims to provide the Services to the highest standards of the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the courses or Handout Materials and any reliance by Client on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.

We do not give any warranty that the website is free from viruses or anything else, which may have a harmful effect on any technology. Secret Compass makes no representation whatsoever regarding the content of any other websites, which you may access from the courses. A link to a non-Secret Compass website does not mean that Secret Compass endorses or accepts any responsibility for the content or use of such websites.

Currency and Exchange Rate

You may book in GBP via the website or you can contact Secret Compass directly to pay by invoice in USD. If paying by USD, a USD invoice will be raised by Secret Compass.


Quoted fees exclude VAT which is chargeable in the UK and EU.

From 1st January 2015, the VAT rules around the sales of digital services from a UK business to a consumer in the EU changed. The place of taxation for sales made to private individuals and non-business entities in the EU will be determined by the location of the consumer. Please see the details below to work out if you should be paying VAT or not:

UK Participants - VAT will be charged at the standard rate. Please choose the 'including VAT' option

Non-EU Participants – VAT will not be charged. Please choose the 'excluding VAT' option.

Please contact info@secretcompass.com for further information if required.


Courses purchased cannot be cancelled and may not be transferred to other individuals.


Students should register for online purchasing after clicking the 'buy now' link. Students will be required to register an email address and password to gain access to their courses.

Your login details are the methods used by us to identify you and so are very important. You are responsible for any payments due for services accessed through the website by anyone using your password details. Any information regarding someone using your password details should be advised to Secret Compass immediately.


We may modify these terms and conditions at any time by publishing the modified terms and conditions on the website and your use of this Site after such changes constitutes your agreement to such changes.